New York - Senior Manager, Operations Strategy

About Us

At Winston Taylor, we set the standard, together. Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation. Here, you're in the room. In the action. Sleeves rolled up. You'll work with leading clients. Disruptors. Fast-growth companies. And help them to stay one step ahead of the moment and make critical decisions that shape their future.

We're present in the U.S., U.K., Europe, Latin America, and the Middle East, combining the scale and speed that clients demand. You'll be trusted with real responsibility from the outset and build experience through hands‑on work. We take your progression personally. We provide the platform. You shape the work around your goals and aspirations. Step into the moments that matter.

Join Winston Taylor.

The Senior Manager, Operations Strategy serves as a key member of the Office of the Chief Operating Officer, providing executive-level analytical, strategic, and operational support across the firm's operations functions. Operating at the intersection of finance, talent, operations, technology, procurement, real estate, and other business services, this role helps senior leadership make informed, data-driven decisions on the firm's most important operational priorities.

With a focus on enterprise problem-solving, this role identifies emerging opportunities, develops new analytical frameworks, establishes operational performance measures, synthesizes complex information into executive-ready recommendations, and supports the successful execution of strategic initiatives.

The role also serves as a catalyst for modernizing how the firm approaches operational decision‑making by identifying opportunities to leverage artificial intelligence, automation, advanced analytics, and emerging technologies to improve organizational effectiveness, enhance decision quality, and increase capacity across business functions.

The successful candidate combines the analytical rigor of a management consultant with strong AI fluency, exceptional business judgment, structured problem solving, executive communication skills, and the ability to operate independently in highly ambiguous environments.

• Partner closely with the COO and senior leadership on high-priority strategic and operational initiatives.
• Conduct quantitative and qualitative analyses to inform executive decision-making.
• Develop business cases, options analyses, scenario models, and recommendations for complex organizational issues.
• Translate complex analyses into clear, concise, executive-level presentations and recommendations.
• Prepare materials for senior leadership meetings, steering committees, and other governance forums.

• Design, develop, and maintain enterprise operational KPIs that support executive oversight and strategic decision-making.
• Build new performance management disciplines where metrics do not currently exist.
• Develop analytical frameworks for topics such as workforce planning, organizational capacity, span of control, support staff ratios, office utilization, space planning, service demand, productivity, operational effectiveness, and service delivery.
• Continuously evaluate opportunities to improve operational effectiveness through AI-enabled workflows, intelligent automation, and process redesign.
• Continuously refine reporting and measurement approaches as business needs evolve.

• Conduct analyses across organizational design, headcount planning, procurement, survey data, benchmarking, resource allocation, capacity planning, and operational performance.
• Incorporate AI and advanced analytical tools into day-to-day work to improve the speed, quality, and depth of analysis while maintaining appropriate professional judgment and governance.
• Develop recommendations balancing financial, operational, organizational, and strategic considerations.

• Collaborate with Finance, Talent, Technology, Procurement, Real Estate, Marketing, and other administrative functions.
• Serve as an enterprise analytical partner while respecting…