Senior Manager, Strategic Insights

About Game Changer:

We believe in the life changing impact youth sports have on and off the field. Sports encourage leadership, teamwork, responsibility, and confidence – important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community building potential, or building cool products is your sport, Game Changer is the team for you. We are a remote‑first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

About the Role

Game Changer is looking for a Director, Strategic Insights to build and lead our Strategic Insights function, serving as the company’s trusted advisor on where the youth sports market is headed, what it means for our business, and where we should invest next. This role will become Game Changer's trusted source for market, customer, and competitive intelligence—combining customer understanding, competitive intelligence, market dynamics, and internal business insights into strategic recommendations that shape company‑wide decisions.

As a senior member of the Strategy team, you’ll partner closely with executive leadership to tackle the company’s highest‑priority strategic questions, bringing together customer insights, market intelligence, competitive analysis, and business context to help leaders make informed decisions in a rapidly evolving market.

This is not a traditional research leadership role. Success isn’t measured by the number of research studies completed, but by the quality of strategic decisions influenced. We’re looking for someone who enjoys building from the ground up. You’ll establish the frameworks, operating rhythms, and intelligence systems that become foundational to how Game Changer makes strategic decisions for years to come. This role reports to the VP, Strategy, Operations & Impact, and works on‑site at our New York City headquarters.

What You’ll Do:

• Establish and lead Game Changer’s Strategic Insights function, creating scalable processes, frameworks, and operating rhythms that support strategic decision‑making across the company.

• Build a comprehensive understanding of the youth sports ecosystem by synthesizing customer insights, competitive intelligence, market trends, internal business data, and external research.

• Develop frameworks for monitoring competitive activity, industry trends, emerging technologies, and evolving customer needs.

• Design and execute primary and secondary research when appropriate, leveraging qualitative, quantitative, and mixed‑method approaches to answer important business questions.

• Partner with and manage external research vendors, data providers, and industry partners as needed.

• Translate complex research, market dynamics, and business data into clear, actionable recommendations for senior leaders.

• Develop executive‑ready presentations and narratives that communicate key opportunities, risks, and strategic implications.

• Identify meaningful trends, emerging opportunities, and competitive developments that can inform business priorities.

• Serve as a trusted thought partner to leaders across the organization by providing objective, evidence‑based perspectives.

• Partner with cross‑functional leaders to support strategic planning, product strategy, growth initiatives, and long‑term business priorities.

• Conduct market sizing, customer segmentation, competitive analysis, and opportunity assessments to inform strategic decision‑making.

• Help evaluate new business opportunities, partnerships, and emerging market trends through thoughtful research and analysis.

• Bring together information from multiple sources to develop a well‑rounded understanding of complex business questions.

• Create scalable systems for sharing…