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Transcription Ops Lead, Americas – KPI‑Driven & Hybrid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-07
Listing for:
Alphasights
Full Time
position Listed on 2026-08-07
Job specializations:
-
Business
Operations Management, Business Administration
Job Description & How to Apply Below
Alpha Sights in New York seeks a Transcription Operations Associate for the Americas to oversee the AI-powered transcription service used in investment and compliance workflows. You will manage the production queue, ensure turnaround times, resolve issues, and escalate as needed to maintain industry-leading quality.
The role emphasizes KPI ownership, operational excellence, and collaboration with Client Service Teams.
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