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Product Operations Lead: Onboarding & Scale (AI-Powered

Job in New York, New York County, New York, 10261, USA
Listing for: Ramp
Full Time position
Listed on 2026-08-08
Job specializations:
  • Business
    Business Analyst, AI Business & Operations, Operations Management
Salary/Wage Range or Industry Benchmark: 120000 - 190000 USD Yearly USD 120000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: Product Operations Lead: Onboarding & Scale (AI-Powered)
Location: New York

Ramp is building the operating systems that simplify how customers get started and spend on Ramp. You will own the loop turning signals into root causes, prioritizing fixes, and communicating proactively to reduce friction across the onboarding journey.

You will work with product, engineering, CX, data, sales, and operations to translate feedback into actionable requirements and durable processes, while leveraging AI to accelerate analysis and shipping improvements.

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