Expansion Strategy and Operations Manager

About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

The Expansion Strategy & Operations Manager owns the analytical and problem-solving backbone behind Veho's plan to reach nationwide population coverage. This role exists because rapid expansion is fundamentally a strategy-and-analytics problem before it is an execution problem — someone has to build the data and forecasting infrastructure that expansion decisions rest on, diagnose why actuals diverge from plan, and turn messy, incomplete information into a defensible point of view about where and when Veho should grow.

The cross-functional coordination across Commercial, Network, Product, Real Estate/3PL, Driver Marketplace, Program Management, and Ground Operations is the delivery mechanism, not the job itself. As the business grows, so does the runbook: this person builds and evolves the forecasting models, the reporting systems, and the readiness frameworks for new challenges in a domain where the right answer is genuinely ambiguous — the job demands conviction, flexibility, and the ability to go from 0 to 1 and then 1 to 100.

• Analytics & Forecasting Ownership: Can own a forecast-to-actual reconciliation process end-to-end — building the data pipeline, identifying root causes when reality diverges from prediction, and designing interventions that actually stick. A build-it-yourself capability, not oversight of someone else's model.

• SQL & AI-Tool Proficiency: Comfortable working directly in the data and using AI tools to move faster — writing the queries, structuring the datasets, and pressure-testing the numbers personally.

• Structured Problem-Solving Under Ambiguity: Takes an open-ended, poorly-defined question ("should we launch this market, and when?") and structures it into a defensible, data-backed recommendation — comfortable making calls with incomplete information and explicit about what's validated versus a bet.

• 0-to-1 Building: Has built forecasting models, reporting systems, or operating frameworks from scratch without an established playbook — creates the system rather than inheriting and maintaining one.

• Single-Source-of-Truth Reporting: Track record building a dashboard or reporting structure that non-technical stakeholders actually use — translating messy operational data into KPIs that force visibility and accountability.

• Multi-Function Fluency: Comfortable operating across seven functional areas simultaneously with clear judgment about what requires consensus versus what can be driven unilaterally.

• Physical Network Systems Thinking: Familiarity with physical network constraint problems — able to model hub placement, final-mile economics, labor availability, and real-estate timelines as one integrated system.

• First-Principles Problem Solver: Investigates performance gaps by first asking "what changed?" — comfortable at both the high level and the nitty-gritty to find root cause rather than assuming the original plan was right.

• Thrives in Ambiguity: Energized rather…