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Member Experience Leader - Front Desk
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-09
Listing for:
New York Sports Club
Full Time
position Listed on 2026-08-09
Job specializations:
-
Business
Event Management & Planning
Job Description & How to Apply Below
New York Sports Club in New York is seeking a Front Desk Supervisor to lead member experience, support SSRs, and partner with the GM/AGM to drive retention and operational excellence. You will manage scheduling, training, billing calls, and member services to ensure a friendly Welcome Desk and compliant operations.
The role requires supervisory experience, strong communication, and the ability to multi-task in a busy club environment, with a focus on service and sales results.
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