Ecommerce Specialist

Marketplace Operations Associate (Contract)

Duration: 1 Year

Pay: $26.89

Schedule: Hybrid – Onsite Monday through Thursday, Remote Friday

Position Summary

We are seeking a Marketplace Operations Associate to support the growth and optimization of a rapidly expanding eCommerce marketplace. This role will focus on onboarding vendor partners, maintaining product catalogs, supporting shoppable experiences, and executing operational initiatives that deliver a seamless and scalable marketplace experience.

The ideal candidate is highly organized, detail-oriented, and comfortable working across operations, vendor management, marketing, and product teams. This position requires someone who can manage day-to-day execution while contributing to broader marketplace performance and process improvement initiatives.

Responsibilities

• Support the end-to-end onboarding of marketplace vendors and products, ensuring compliance with established processes, standards, and timelines.
• Partner with vendors, integration teams, and cross-functional stakeholders to configure, validate, and launch marketplace products.
• Maintain product catalog accuracy and integrity, ensuring data quality and compliance with internal standards and policies.
• Assist with marketplace growth initiatives, process improvements, and operational optimization projects.
• Monitor and analyze product and vendor data to identify trends, improve operational efficiency, and support business decisions.
• Execute marketing operations activities, including email campaign deployment and CRM audience segmentation.
• Serve as a primary point of contact for vendor communications and collaborate with Finance on billing and reconciliation activities.
• Support product operations, including site setup, merchandising, taxonomy management, analytics tracking, and performance reporting.

Qualifications

• Bachelor's degree in Business, Marketing, Product Management, or a related field, or equivalent professional experience.
• 1–2 years of experience in eCommerce, marketplace operations, or a customer- or vendor-facing operations role.
• Understanding of eCommerce platforms, online product catalogs, and marketplace operations.
• Experience using project management tools such as  and advanced proficiency in Microsoft Excel.
• Experience with marketplace platforms such as Mirakl is a plus.
• Strong verbal and written communication skills with the ability to collaborate across multiple teams.
• Strong analytical and problem-solving skills with sound business judgment.
• Experience supporting operational processes and driving workflow improvements.
• Excellent organizational, time management, and prioritization skills.
• Ability to work independently while managing multiple projects in a fast-paced environment.

Preferred Qualifications

• Passion for eCommerce and digital marketplace operations.
• Ability to translate strategic goals into actionable tasks and execute with minimal supervision.
• Self-motivated, proactive, and execution-focused with strong relationship-building skills.
• Strategic thinker with a creative approach to solving business challenges.
• Curious mindset with a desire to continuously learn and improve.
• Entrepreneurial attitude with a positive, collaborative approach.
• Proven ability to manage competing priorities while maintaining a high level of accuracy and attention to detail.