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Customer Service Operations Coordinator - Sportswear Manufacturer (Midtown Manhattan) Menswear
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-11
Listing for:
JESSILYN PERSONNEL INC
Full Time
position Listed on 2026-08-11
Job specializations:
-
Business
Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: New York
Sportswear Manufacturer (Midtown Manhattan) Menswear & Womenswear
Established sportswear manufacturer based in Midtown Manhattan, with strong distribution across major big-box retailers and off-price channels, is seeking an Operations Coordinator to join our team. The company maintains multiple active licensing agreements and a consistent production flow. This is an in-office role (Monday–Friday) with long-term growth potential.
Position OverviewThis role will support the Operations Manager with day-to-day production and logistics coordination, while also assisting with . The position is designed to grow into a more independent role over time.
Key Responsibilities Operations- Enter customer orders into A2000 system
- Work with the trucking companies for pick up and deliveries
- Maintain and update inventory records
- Coordinate with warehouse on receiving and shipments
- Create shipping orders and arrange truck pickups
- Prepare packing lists and bills of lading
- Review warehouse and freight invoices
- Invoice customers (EDI and customer portals)
- Transmit data to Quick Books
- Assist in researching and disputing retailer chargebacks
- Enter accounts into Quick Books – Will teach if you don’t know the software
- Manage accounts receivable and follow up on outstanding payments
- Send statements and communicate with customers
- Perform bank reconciliations
- Support chargeback follow-up in coordination with operations
- Experience in apparel production, operations, or related field preferred
- Familiarity with A2000 and/or Quick Books is a strong plus
- Highly organized with strong attention to detail
- Ability to manage multiple functions in a fast-paced environment
- Strong communication and follow-up skills
- Must speak English fluently!
$75,000 – $85,000, based on experience
ScheduleMonday–Thursday: 9:00 AM – 6:00 PM
Friday:
Early close
- Must be able to work on-site in Midtown Manhattan (not a remote role)
- Role reports to the Operations Manager
- Opportunity to grow with a stable, well-established company
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