Business Office Coordinator

Salary

$26 / HR - $33.80 / HR

Business Office Coordinator – Skilled Nursing

Elderwood at Hamburg | 5775 Maelou Drive, Hamburg, NY
Full-Time / Monday - Friday 8am-4pm

Behind every admission, Medicaid application, payer update, resident account, and collection is a process that must be accurate, timely, and carefully managed.

Elderwood at Hamburg is seeking an experienced Business Office Coordinator to oversee the daily billing, accounts receivable, resident-account, census, and payer-related processes that support our 166-bed skilled nursing community.

This is not simply a data-entry position. The Business Office Coordinator is a key operational partner who helps ensure that accounts move forward, financial records remain accurate, coverage information is complete, and unresolved issues receive the follow-through they require.

Elderwood at Hamburg provides skilled nursing, long-term care, memory care, and subacute rehabilitation, including orthopedic, cardiac, and post-surgical services.

In a facility of this size and scope, the business office connects resident information, admissions activity, payer requirements, collections, census records, and facility operations. Your accuracy and persistence will directly support the financial health of the building and a more organized experience for residents, families, and facility leadership.

The strongest Business Office Coordinators do more than process information. They understand where every account stands, recognize what is missing, and know what needs to happen next.

You may be a strong fit if you:

• Understand healthcare billing and accounts receivable.
• Are comfortable navigating Medicare, Medicaid, private-pay, and third-party insurance information.
• Can manage multiple deadlines without losing accuracy.
• Follow unresolved items through to completion.
• Communicate financial and account information with professionalism and discretion.
• Balance resident and family service with clear financial accountability.
• Work well with admissions, facility leadership, and other operational partners.

Elderwood at Hamburg is located at 5775 Maelou Drive in Hamburg, convenient to communities throughout the Southtowns and lakeshore region.

This opportunity may be a practical fit for candidates commuting from:

• Hamburg and the Village of Hamburg
• Orchard Park
• West Seneca
• Blasdell and Lackawanna
• East Aurora
• Eden
• Angola, Derby, Evans, and surrounding lakeshore communities

If you have been looking for a healthcare business-office position closer to home - without commuting into downtown Buffalo - this is an opportunity to bring your billing and accounts-receivable experience to an established Southtowns skilled nursing community.

If you understand healthcare accounts receivable and know how to keep billing, Medicaid applications, payer information, private-pay collections, resident accounts, and census records moving forward, we invite you to apply to Elderwood at Hamburg.

Bring your attention to detail, persistence, and accountability to a business office where your work matters every day.

• Manage accounts receivable processes, including billing and collection of private-pay accounts.
• Monitor outstanding balances and maintain timely, well-documented collection follow-up.
• Track the status of Medicaid applications and follow up on required information or outstanding items.
• Obtain and maintain accurate Medicare, Medicaid, private-pay, and third-party insurance information.
• Maintain resident financial accounts and facility petty-cash accounts in accordance with established procedures.
• Maintain accurate census, admission, readmission, transfer, and discharge records.
• Enter and update information in electronic medical records and applicable business-office systems.
• Maintain organized account documentation and communicate unresolved issues requiring additional review.
• Work collaboratively with facility leadership and other departments to support accurate resident and…