Senior Manager, AI-Driven Customer Success
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-17
Listing for:
Doist
Full Time
position Listed on 2026-08-17
Job specializations:
-
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Firsthand is hiring a Manager of Customer Success to own the post-sale operating relationship for agency, brand, and channel-partner engagements. This senior individual contributor role requires coordinating delivery, communicating value, managing risk, and enabling renewals.
Reporting to the Head of Operations, you will collaborate with Sales, Solutions Consulting, GTM Strategy & Operations, Product, and external partners to own the customer cadence and renewal readiness, driving customer
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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