Business Analyst ​/ Process Analyst

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As a member of the Business Transformation team, the Process Analyst plays a key role in projects to prepare the business for the future mode of operations. Working under limited supervision and with a high level of autonomy, this individual will contribute to all phases of process migration and re-engineering projects, bringing an innovative spirit and analytical mind to complex systems and business problems.

Extensive contact with internal clients is required to identify, research, and resolve problems.

Essential Duties & Responsibilities

• Work hands-on with internal clients and stakeholders to understand business policies, processes, controls, and procedures
• Gather process information through interviews, observations, surveys, and workshops
• Facilitate brainstorming sessions to identify opportunities for improvement
• Capture and analyze process data to identify problems and establish baseline metrics
• Propose recommendations for process improvement by leveraging principles from Lean and Six Sigma
• Document business and technical requirements for desired process solutions
• Facilitate and participate in user testing to ensure process solutions are accurate and stable
• Lead in preparing and delivering user training for process solutions
• Provide ongoing support for implemented solutions, including maintenance and enhancements

Knowledge of:

• Fundamental concepts, practices, and procedures of process improvement analysis
• Fundamental concepts, practices, and procedures of business process management (BPM)
• Basic principles of wealth management industry operations
• Core business competencies such as finance, management, accounting, operations, and marketing

• Detailed documentation reviews for the purpose of editing material to ensure quality and relevance
• Business Analysis tools:
  Microsoft Office suite (Word, Excel, Visio, PowerPoint, and Outlook), Change Management
• Translating process objectives to an implementable process model
• Developing instructional and procedural documentation/presentations
• Preparing various reports, summaries, surveys, and written recommendations

• Analyze a business function and derive a set of requirements to satisfy a general request
• Take personal ownership of issues, following through to issue resolution
• Actively communicate technical and business aspects of work efforts to team members
• Mentor other analysts when necessary
• Effectively organize and prioritize all tasks and responsibilities
• Participate in team projects and activities
• Demonstrate flexibility in accepting and adapting to change

• Education: Bachelor's degree
• Experience: Six (6) years of relevant work experience
• Licenses/Certifications: None required

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analytical mind,resolve problems,Business Transformation,innovative

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.