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Strategic CSM — Hybrid (Partnerships & Growth

Job in New York, New York County, New York, 10261, USA
Listing for: TalentPop
Full Time position
Listed on 2026-08-18
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM — Hybrid (Partnerships & Growth)
Location: New York

Talent Pop is seeking a Customer Success Manager to build trusted partnerships with e-commerce clients and drive long-term growth. You will proactively manage relationships, monitor account performance, and identify opportunities to optimize service delivery and client outcomes.

As part of a fast-growing team, you will collaborate with Operations, Engineering, Recruitment, and Sales to deliver strategic value, improve workflows, and support Talent Pop’s mission across the United States.

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