Senior Manager, DashMart Growth & Pricing - Strategy & Operations

About the Team

The Dash Mart Growth team is responsible for accelerating consumer growth across Door Dash's first-party retail business. We own the strategies that drive customer acquisition, retention, order frequency, and long-term profitability by partnering across Product, Engineering, Analytics, Finance, Operations, Marketing, and Business Development. Within Dash Mart, this role will focus on our Dash Mart Fulfillment Services business.

Dash Mart Fulfillment Services (DFS) transforms Dash Mart from a standalone retailer into the fulfillment platform powering merchant ecommerce on and off Door Dash. DFS enables traditional grocers to accelerate toward best-in-class quality and economics while giving consumers faster, higher-quality delivery from the brands and selection they already trust. Pricing is one of our most important growth levers. As Dash Mart evolves from a convenience business to powering local grocery through Dash Mart Fulfillment Services (DFS), we're reimagining how pricing, promotions, affordability, and merchandising work together to deliver compelling customer value while maintaining sustainable economics.

We're looking for entrepreneurial builders who enjoy solving ambiguous problems, using data to inform strategy, and turning insights into scalable customer experiences.

As Senior Manager on our Dash Mart Strategy & Operations team, you will define and lead Dash Mart's pricing strategy across our consumer businesses, including Dash Mart and Dash Mart Fulfillment Services.

You will own the strategic roadmap for pricing and affordability, partnering closely with Product, Engineering, Finance, Analytics, Operations, Marketing, and Business Development to identify opportunities that improve customer value, accelerate growth, and strengthen unit economics. This role requires a strategic operator who can move seamlessly between executive strategy, deep analytics, experimentation, and cross-functional execution. You'll build the long-term pricing vision while also rolling up your sleeves to solve complex problems and launch new capabilities.

• Own Dash Mart's pricing strategy and roadmap, identifying opportunities across pricing architecture, affordability, promotions, fees, and merchandising to drive customer growth while balancing profitability.
• Use a data driven approach to develop pricing frameworks that support different customer missions—from convenience and top-up grocery to weekly stock-up—and evolve our pricing approach as our business expands.
• Translate strategy into execution by working across Product, Engineering, Finance, Analytics, Operations, and Business Development to launch new pricing capabilities and scale successful programs.
• Serve as the cross-functional leader for pricing, aligning executive stakeholders around recommendations and balancing customer experience, merchant relationships, operational complexity, and financial outcomes
  Create repeatable pricing playbooks, operating rhythms, dashboards, and decision frameworks that enable Dash Mart to make faster, higher-quality pricing decisions as the business grows.

• You have 8+ years of experience in Strategy & Operations, management consulting, growth, pricing, marketplace strategy, or a related analytical function.
• You are analytical. You have deep analytical skills and are comfortable working with large datasets using SQL and BI tools.
• You are AI native. You're AI-forward and leveraging automation, LLMs, and emerging technologies to accelerate analysis, improve decision-making, and increase team leverage. Experience in Claude & Cursor is a plus.
• You have a systems first mindset. You have a strong product mindset and know how to partner effectively with Product and Engineering teams.
• You are entrepreneurial. You thrive in ambiguity and enjoy building new capabilities from scratch. You combine strategic thinking with operational excellence and aren't afraid to dive into the details when needed.
• You are a leader. You have experience managing and developing high-performing teams.
• You have a completed Bachelor’s Degree &…