Wholesale - Sales Operations Coordinator (Modern Channel

Overview

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products and leading brands across consumer and professional channels.

Join our global community of professionals working to transform the eyewear and eyecare industry.

The Sales Operations Coordinator executes the Order to Delivery process, assortment and order management, and participates in key customer meetings. In delivering on the above, the Sales Operations Coordinator manages external communication with clients and internal communications with internal parties, namely Customer Service, Logistics, Planning, Credit, IT, Marketing and Product.

• Supports the Account Manager in the achievement of annual invoiced sales performances.
• Facilitates and supports the entire order process from order creation to invoicing.
• Ensures best service level from receipt of orders for processing, allocation, to troubleshooting needed after receipt of deliveries to customers.
• Tracks and maximizes Order to Delivery key performance indicators and establishes ad hoc dashboards to share with internal stakeholders (Supply Chain, Business Planning, Finance, Distribution centers).
• Makes sure all orders received through all Luxottica devices are entered on time, to be quickly delivered.
• Monitors the status of orders portfolio, ensuring orders meet customer fill-rate and shipping requirements. Acts as liaison with Credit/Pricing department to address all credit-related customer issues.
• Acts as the project manager on NPI activities as a bridge between Sales – Product/Marketing and Supply Chain.
• Tracks past and future orders, updating all Account Managers, Customers and Business Planners.
• Participates in customer meetings assisting in the presentation of collections, assortment building and placing NPI orders five times a year.
• Conducts and provides analysis of key performance indicators (KPIs) in relation to the order portfolio of the company (locally in Atlanta and overseas) across different customers.
• Communicates in a timely and clear manner to customers’ inquiries via email and/or phone.

• Associates Degree
• 2+ years related work experience
• Strong customer focus
• Organized and analytical
• Excellent communication skills verbal and written
• Ability to work efficiently in a fast paced environment
• Strong PC skills, including Excel, Word and Power Point
• Strong time management skills
• Ability to work independently
• Attention to detail and accuracy
• Innovative thinking
• Strong interpersonal skills; ability to work well with all levels of internal leadership and staff
• Places a high priority on responsiveness

• Bachelor’s degree in Business Administration or related field
• Past experience with retail or buying
• SAP knowledge
• Supply knowledge and EDI
• GXS Catalogue knowledge
• Microsoft Access experience

Pay Range: 24.05 - 36.41

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at  (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, or other protected characteristics. Native Americans in the US receive preference in accordance with Tribal Law.