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Strategic Operations Manager - Customer Insights & Analytics
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-12
Listing for:
Bloomberg
Full Time
position Listed on 2026-09-12
Job specializations:
-
Business
Business Analyst, Corporate Strategy, Change Management
Job Description & How to Apply Below
Strategic Operations Manager - Customer Insights & Analytics
Location
New York
Business Area
Product
#
Description & RequirementsWhat's the role?
This critical leadership role will establish a robust program management and operational excellence discipline for the CIA organization. This role provides governance and oversight of strategic initiatives, ensuring commitments are met through disciplined program delivery frameworks. Rather than managing day-to-day project execution, the role focuses on driving transparency, accountability, and measurable progress toward the organization’s transformation goals such as Product Thinking and Proactive Analytics.
This role achieves:
- Improved Velocity of Execution:
Brings structure, foresight, and accountability to the portfolio. Helps teams move faster while staying aligned to the long-term vision for proactive analytics - Stronger Long-term Business Value:
Ensures large programs are governed well, trade off decisions, influence, and alignment happen optimally. Drives faster time to market and higher return on investment from limited capacity - Operational Clarity and Momentum:
Creates visibility across work, dependencies, and priorities. Establishes a clear planning rhythm and roadmap that keeps the CIA team aligned and moving forward
- Serve as a strategic advisor to executive leadership, supporting decision making and long-term planning
- Consolidate all organizational work into a single, comprehensive portfolio view (priorities, dependencies, ownership)
- Drive cross-functional alignment by identifying and engaging all dependent teams and groups
- Ensure planning includes well-defined milestones, dependencies, and resource alignment
- Ensure Analyst and Data Scientist owners define clear scope for initiatives, top-line roadmaps, milestones, and measurable outcomes aligned to business objectives
- Validate that initiatives are aligned with organizational goals and ensure accountable leaders provide necessary inputs for budget, resource planning, and reporting
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