Demand Planner

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products like Just Skin, Future Skin, Bio Lifting Serum+ and more that are beloved worldwide. Founded by beauty pioneer Sylvie Chantecaille in 1998, the brand is known around the world for its natural-infused skincare and makeup, as well as its' impactful conservation program that supports nonprofits worldwide.

Always cruelty-free and PETA-certified, products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.

A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in‑class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

The Demand Planning & S&OP Manager leads forecasting, S&OP, and inventory management for the US, Canada, , and Spa channels. The role ensures accurate demand signals, strong cross‑functional alignment, and optimized inventory levels while driving continuous improvement and harmonizing planning processes between La Prairie and Chantecaille
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• Manage retail and shipment forecasts for all saleable and non‑saleable SKUs across North America.
• Partner with Sales to incorporate trends, promotions, and business drivers into the demand plan.
• Conduct semi‑annual demand reviews and lead ongoing S&OP meetings with Sales, Marketing, Finance, and Supply Chain.
• Communicate stock risks and define mitigation plans with stakeholders.
• Drive continuous improvement in forecasting, planning tools, and process discipline.
• Lead harmonization of S&OP processes, data standards, and reporting between La Prairie and Chantecaille in partnership with Global Planning.

• Build new product forecasts using global benchmarks and local insights.
• Track performance vs. projections and adjust plans to manage shortages or excess.
• Ensure all launch‑related items are planned and delivered on time.

• Improve product freshness through better demand accuracy, lifecycle planning, and inventory controls.
• Identify actions to reduce aged inventory and optimize stock levels.

• Determine stop‑ship timing for discontinued SKUs and analyze post‑returns results.
• Provide ongoing insights on assortment changes and support ad‑hoc business analysis.

• Excel
• Power Point
• SAP
• Qlikview
• PowerBI

• Bachelor’s Degree (Supply Chain Management, Finance, Accounting, Business Management preferred)
• Minimum of 5 years of relevant experience
• Strong analytical ability, including understanding the business behind the numbers
• Strong collaboration and communication skills
• Detail oriented with ability to balance and organize multiple work priorities.