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GTM Operations Lead — AI-Driven Customer Success & Forecasting

Job in New York, New York County, New York, 10261, USA
Listing for: Watershed
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 110000 - 145000 USD Yearly USD 110000.00 145000.00 YEAR
Job Description & How to Apply Below
Location: New York

Watershed is looking for a strategic operator focused on Customer Success to drive operational excellence. The ideal candidate should have 5+ years in customer-side operations within high-growth B2B SaaS or AI companies. You'll design scalable customer operating models and build data infrastructure to enhance operational workflows.

This position requires hands-on experience with Salesforce and an understanding of AI in customer operations. The role is based in New York or San Francisco with an expectation of working from the office four days a week.

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