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AI-Driven Real-Time WFM Analyst
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Flex
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Data Analyst, AI Business & Operations -
IT/Tech
Data Analyst, AI Business & Operations
Job Description & How to Apply Below
Flex, a Fin Tech company based in New York City, is seeking a Workforce Management Real-Time Analyst to enhance the rent payment experience through AI-driven insights. This role focuses on operational validation and decision-making to manage real-time anomalies and staffing effectively.
The ideal candidate must have at least 2 years of relevant contact center experience, proficiency in WFM tools, and a Bachelor’s degree. Benefits include competitive salaries, unlimited paid time off, and a company equity program.
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