Analyst, Quality

Time Type

Full time

Quality

10 Gove Street – Taylor Building, 151 Orleans Street, 20 Maverick Square – Cradock Building, 300 Ocean Avenue – Revere, 79 Paris Street

Neighbor Health is seeking an experienced Quality Analyst who specializes in data management, EMR (Epic) reporting, dashboard build and management, data analysis, and quality/process improvement. The analyst will collaborate cross‑functionally to collect, validate, analyze, and report clinical and operational data, support regulatory reporting (UDS, HEDIS, PCMH, CMS), and provide actionable insights driving improvements in patient outcomes.

• Develop, maintain, and analyze quality performance reports, including UDS, HEDIS, PCMH, CMS, and internal quality measures.
• Extract, validate, and manage data from Epic using Reporting Workbench and other internal reporting tools.

• Clean, organize, and analyze large datasets using Microsoft Excel and other tools.
• Create clear, compelling charts and visualizations to support data‑driven decision making.
• Identify patterns and trends; collaborate with teams to design actionable and measurable improvements.

• Participate in quality initiatives using PDSA cycles, root cause analysis, workflow mapping, and related methodologies.
• Support clinical and operational teams with data validation and monitoring intervention outcomes.
• Assist in documentation and reporting for PCMH and accreditation requirements.

• Support population health activities including panel management, care gap reporting, and related analytics.
• Provide routine and ad‑hoc data analysis for clinical and administrative teams.
• Conduct ongoing audits and validation to maintain high standards of data integrity.

• Bachelor’s degree in Public Health, Healthcare Administration, Data Analytics, or related field.
• 1–3 years of experience in healthcare quality, data analysis, or population health.
• Strong proficiency in Microsoft Excel.
• Experience with data visualization (charts, graphs, dashboards).
• Familiarity with quality improvement methodologies.
• Knowledge of SQL.
• Experience with Epic Reporting Workbench, Slicer Dicer, or other Epic reporting tools.
• Understanding of UDS, HEDIS, PCMH, and other clinical quality metrics.
• Preferred:
  Epic Cogito certification.
• Experience working in an FQHC or community health center environment.
• Additional experience with other reporting/analytics tools.
• Demonstrated background supporting population health and value‑based care initiatives.

Other duties may be assigned that are not described here. Duties, responsibilities, and activities may change at any time without notice.

Neighbor Health is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression, or any other non‑job‑related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please e‑mail  or call 617‑568‑4480 to let us know the nature of your request.

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Neighbor Health participates in the Electronic Employment Verification Program, E‑Verify. As an E‑Verify employer, all prospective employees must complete a background check before beginning employment.