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Call Center Operations Leader — Regulatory & Client
Job in
Edgewood, Greene County, New York, USA
Listed on 2026-08-24
Listing for:
broadridge
Full Time
position Listed on 2026-08-24
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Location: Edgewood
Broadridge is seeking a results-driven leader to manage the performance of our call center operations in a dynamic, regulated financial services setting. You will oversee vendor relationships, drive client interactions, and ensure service levels and KPIs are met.
You will lead forecasting, workforce planning, and QA/training programs while partnering with senior leadership on strategic initiatives and process improvements. Salary ranges reflect market norms and experience.
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