Senior Analyst Operations SMS

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Long Island City, NY, US, 11101 Orlando, FL, US, 32827

Category:
Operations

The Senior Analyst Operations SMS supports the Director of Operations office and is responsible for administering and continuously improving Safety Management System (SMS) related activity. The Senior Analyst will work in close coordination with other departments and stakeholders with an emphasis on Safety Management System (SMS) related work. The Senior Analyst monitors and reports on the implementation of Corrective Action Plans (CAPs) resulting from the Voluntary Disclosure Reporting Program (VDRP), Federal Aviation Administration (FAA) Compliance Action, various FAA notices and other Safety Assurance (SA) inputs resulting from FAA and international regulatory oversight, monitors their progress to completion, and ensures SMS integration therein.

The Senior Analyst critically evaluates corrective action plans and comprehensive fixes for regulatory sufficiency and effectiveness, and recommends acceptance, revision, or escalation.

• Administers and maintains the Director of Operations’ (DO) SMS in conjunction with the Safety Department.
• Assists the 14 CFR §119 Director of Operations and workgroup Safety and Regulatory Compliance Manager(s) in investigating apparent violations under the Voluntary Disclosure Reporting Program (VDRP), FAA Compliance Actions (CAs), or other regulatory inquiries; assists in the development, tracking and trending of comprehensive corrective action plans leading to timely closure.
• Performs quality review of corrective actions and comprehensive fixes to ensure they adequately address identified issues and support acceptance or closure.
• Establishes and maintains relationship with the Federal Aviation Administration (FAA) and the Certificate Management Office (CMO); acts as a point of contact for the oversight of SMS activity.
• Manages regulatory SMS related data within the system(s) and database of record, as well as FAA and international regulatory databases and portals.
• Ensures the accuracy, completeness, and integrity of SMS and regulatory data used for investigations, corrective action management, trend analysis, and leadership reporting; performs data validation, reconciliation, and quality checks as appropriate.
• Supports the DO Change Management processes including the coordination of corrective/ mitigating action implementation.
• Reviews safety incidents and regulatory escapes, conducts investigation as required by protocol; performs root cause analysis and hazard/risk identification to assist in the recommendation and establishment of mitigating controls when required.
• Monitors the implementation and effectiveness of corrective and mitigating controls, identifies gaps or insufficient actions, and coordinates with responsible stakeholders to strengthen actions when necessary to achieve sustained risk reduction and regulatory compliance.
• Conducts hazard identification and risk assessment exercises for DO activities and initiatives and assists in the development of mitigating controls.
• Serves as a liaison between organizational regulatory compliance areas, divisional and corporate safety teams and the Director of Operations.
• Coordinates with stakeholders to ensure continued compliance with FAA and international regulations and guidelines, as well as corporate standard operating procedures as they relate to SMS.
• Conducts meetings and conference calls internally with key leaders regarding regulatory compliance issues, as well as coordinating and scheduling meetings between Jet Blue and the FAA Certificate Management Office (CMO), as required.
• Prepares and presents factual, analytically supported briefings, reports, and status updates for Operations and Safety Leadership regarding regulatory events, corrective actions, risk, emerging trends, and material issues requiring leadership direction or escalation.
• Ensures the DO and Safety Leadership are apprised of all identified significant safety issues and trends.
• Reviews, tracks, analyzes, and trends key performance indicators and related safety and regulatory compliance data.
• Synthesizes information…