Commercial Partnership Solutions Manager, NA

Responsibilities

We are strategic business partners who drive commercialization, operational excellence, and scalable growth by developing innovative commercial solutions, enabling go-to-market success, and building cross-functional partnerships that accelerate business impact.

The Creative Solutions Business Operations Manager is a senior individual contributor responsible for translating business strategy into actionable plans, driving commercialization efforts, and improving operational execution across high-impact initiatives. This role partners closely with cross-functional leadership to support decisions that accelerate revenue growth, improve business performance, and build scalable operating models.

Working across Sales, Product, Marketing, Finance, Operations, and other cross-functional teams, this individual identifies opportunities to improve business performance, develops go-to-market and commercialization plans for new and evolving solutions, and leads complex initiatives from planning through implementation. They operate with a high degree of autonomy, turning ambiguous business challenges into clear priorities, structured work streams, and aligned execution plans while ensuring stakeholders remain focused on shared business objectives.

The ideal candidate combines strong commercial acumen, analytical problem-solving, publisher partnership expertise and operational discipline with the ability to influence without direct authority. They are effective in ambiguous environments, able to break down complex business challenges, build repeatable processes, and drive measurable business impact through cross-functional collaboration and strong follow-through.

Responsibilities:

• Drive commercialization planning for creative advertising solutions by identifying business opportunities that support revenue growth and market adoption.
• Lead cross-functional initiatives from planning through implementation, partnering across Sales, Product, Marketing, Finance, Operations, and other stakeholders to deliver business outcomes.
• Build and improve scalable operating frameworks, processes, and execution models that support go-to-market readiness and long-term growth.
• Translate customer, market, and business insights into clear recommendations that inform solution strategy, prioritization, and market positioning.
• Align stakeholders around priorities, recommendations, timelines, and key decisions to enable effective execution across teams.
• Track business performance through data-driven analysis, identifying opportunities to improve commercial results, operational efficiency, and overall business effectiveness.
• Drive continuous improvement by challenging existing ways of working and implementing scalable solutions that support evolving business priorities.

Minimum Qualifications:

• 5+ years of experience in business strategy, publisher partner relationships, commercialization, business operations, digital advertising, management consulting, or a related field.
• Proven ability to lead complex, cross-functional initiatives and influence stakeholders at all levels to drive strategic business outcomes without direct authority.
• Strong business acumen and analytical skills, with experience developing go-to-market strategies, scalable business frameworks, and data-driven recommendations.
• Exceptional communication and executive presence, with the ability to navigate ambiguity, build alignment, and translate complex business challenges into actionable solutions.

Preferred Qualifications:

• Experience in digital advertising, media, technology, consulting, or a related industry, with an understanding of the evolving advertising and creator ecosystem.
• Demonstrated ability to develop strategic narratives and executive-level communications, including business recommendations, presentations, and cross-functional alignment.
• Strong commercial mindset, with experience translating customer, market, and business insights into scalable strategies and growth opportunities.
• Entrepreneurial and collaborative approach, with a track record of driving innovation, navigating ambiguity, and influencing outcomes in fast-paced, matrixed organizations.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an…