Director, Post-Sales Operations & Renewal Strategy
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-30
Listing for:
Synthesia Limited
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Operations Management, Business Analyst, AI Business & Operations
Job Description & How to Apply Below
Synthesia Limited is seeking a Director of CS Operations to own the operating rhythm of its post-sales org globally, including Customer Success, Professional Services, Support & Moderation. This player/coach role is the first NA head of Post-Sales Operations, reporting to the VP of Revenue Operations.
You will drive renewal forecasting, health scores, capacity planning, and AI-enabled workflows across US and Europe, partnering with Finance and GTM Engineering to optimize outcomes.
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