Senior Account Executive Group; Municipal Labor Unions

Emblem Health is one of the nation’s largest not for profit health insurers, serving members across New York’s diverse communities with a full range of commercial and government-sponsored health plans for employers, individuals, and families. With a commitment to value-based care, Emblem Health partners with top hospitals and doctors, including its own Advantage Care Physicians, to deliver quality, affordable, convenient care.

At over a dozen Emblem Health Neighborhood Care locations, members and non-members alike have access to community-based health and wellness guidance and resources. For more information,  .

• Present and successfully close client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal
• Routinely visit clients and/or their consultants, and keep clients informed of issues that may impact benefits and rates. Oversee and manage the administration of the client’s benefit plan by initiating follow-up to resolution of all service inquiries involving claims, membership, billing, and interpretation of contract provisions, benefits/plan design, and other administrative requests originating from client groups in a timely fashion.
• Focus on client satisfaction, retention and growth collaborating effectively with other areas of Emblem Health to proactively prevent and resolve issues as needed. Present client Statements of Experience and other year-end reports that highlight the value proposition of the plan.

• Actively participate in the organizing and execution of sales campaigns such as annual reopeners for the purpose of increasing membership. Develop strategies to identify opportunities within assigned client groups to upsell additional coverage and lines of business.
• Remain current with Emblem Health’s benefits and capabilities, industry trends, competitive strategies and governmental regulations. Ensure State licensure requirements are met and up to date.
• Generate reports to management that communicate accurate, complete and current information on account status including competitive intelligence.
• Work with community, civic and professional organizations to present information on health care issues, promoting a positive corporate image as well as attending client functions after business hours.
• In a timely and accurate manner, maintain records, prepare reports and written correspondence, direct materials, complete forms and documents.
• Assist less experienced Account Executives with more complex prospect and customer issues. Act as a team lead if assigned to the same book of business
• SME on process improvement issues for Account Management. Represent Account Management in internal meetings by assuming an active role.
• Regular attendance is an essential function of the job. Performs other duties as assigned or required.

• Bachelor’s degree in Marketing, Business Administration, Communications or related field

• Minimum of 5 years of experience in a health insurance field with supervisory responsibilities.
• Knowledge in pricing and underwriting, financial arrangements, benefit programs and utilization management.
• Must obtain a NYS Health/Life Agents license within 60 days of employment.
• In depth knowledge of health insurance industry.
• Strong consulting, presentation, negotiation and selling skills.
• Excellent interpersonal skills.
• Strong analytical skills.
• Excellent communication skills, both verbal and written

• Requisition :
• Hiring Range: $79,443 - $178,269

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