OCM Lead in Long

OCM

OCM Providing Organizational Change Management guidance and support for the Client SAP Integration through the following:

• Stakeholder Management Change Readiness Assessment and action planning for risk mitigation and appropriate level of business engagement
• Provide project leadership report out of OCM people side status
• Organizational Alignment Understanding of AsIs Future State role requirements and resource allocation
• Identifying Super User change network and onboard with appropriate level of soft skill training
• Persona based approach to understanding pain points and delighters aligned to training planning
• Change Impact Analysis Review changes via persona changes for business users build change plan to integrate required knowledge to training and communication materials
• External Communications Templates and guidance for vendor customer partners track distribution and appropriate resources needed
• Internal Communications Determine appropriate communication channels and approach for all stakeholder levels track engagement for risk mitigation opportunities Develop and maintain adhoc communications create internal project communication channel for open anonymous feedback
• Training Identify material requirements and in scope content Build action plan for completion and design of materials to support business leads Host train the trainer intro sessions to onboard Super Users training logistics and tracking of knowledge retention support End User training

Skills Mandatory Skills :
Scope & Change Management