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Operations Associate: Data-Driven Process Improvement
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-31
Listing for:
SuperDial
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
Customer Success Management -
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Super Dial is seeking an Operations Associate to improve internal operational performance. You will analyze engagement data to identify friction points in the customer journey and own quality initiatives with the customer success team.
You will also streamline call center and support workflows through process redesign, automation, and performance tracking, collaborating with Product, Customer Success and Engineering to implement scalable systems and measure impact.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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