Senior Sales Operations Associate - Revenue Tooling

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services.

We’re searching for a dynamic Senior Sales Operations Associate to join Team Snap! As a member of our Revenue Tools & Data Intelligence team, you’ll take ownership of initiatives that improve seller efficiency through better tooling, stronger data quality, and scalable operational processes. You’ll partner closely with Sales, Sales Leadership, CRM Technology, Product, Engineering, and other cross-functional teams to clarify business needs, evaluate tradeoffs, implement solutions, drive adoption, and improve the systems that support our revenue organization.

What You’ll DoDefine process gaps, tooling needs, and data quality issues; evaluate tradeoffs, and translate them into clear operational or technical requirements and recommended solutions

Improve and strengthen CRM data quality through cleansing, structuring, enrichment, governance, account maintenance, and execution of account assignments aligned with business rules and evolving team needs

Manage and improve third-party tools that support our sales team, including evaluating needs through launch, and supporting adoption and effective utilization

Partner with CRM Technology, Product, Engineering, and other technical teams to prioritize, scope, test, launch, and drive adoption of tools and workflows for Sales and cross-functional partners

Use AI-enabled tools and workflows to prototype solutions, accelerate analysis, improve documentation, and make operational work more efficient

Knowledge, Skills & Abilities Ability to operate effectively across systems, tooling, and data workflows in a fast-paced environment

Strong knowledge of Salesforce CRM, including data structure, business process support, and customization beyond basic out-of-the-box usage

Experience improving and strengthening data quality and operational rigor through process standardization, governance, and workflow optimization

Ability to define business requirements, evaluate tradeoffs, and recommend scalable operational or technical solutions

Experience partnering with technical teams and cross functional partners to deliver automation, tooling improvements, or system enhancements through launch and adoption

Strong analytical skills, including comfort working with large datasets and tools such as SQL, Tableau, Looker, Google Sheets, or Excel.

Strong project management, communication, and prioritization skills; comfort resolving ambiguity and managing multiple work streams in a fast-paced environment

Ability to serve as a go-to resource on revenue tooling, CRM, and data workflows, and to coach teammates on processes and best practices

Minimum Qualifications 4+ years of experience in Sales Operations, Revenue Operations, Technical Program Management, CRM Administration, Data Operations, or a related field

Bachelor’s degree in a business, marketing, communications, computer science, engineering, or related field, or equivalent practical experience

Preferred Qualifications Experience supporting large sales organizations in the tech, media, or digital advertising industry

Experience driving adoption of operational or tooling changes with sales teams and cross-functional partners

Familiarity with AI tools that improve analysis, workflow design,…