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Senior Enterprise CSM - Drive & Retention NYC Hybrid

Job in New York, New York County, New York, 10261, USA
Listing for: MongoDB
Full Time position
Listed on 2026-09-08
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 87000 - 172000 USD Yearly USD 87000.00 172000.00 YEAR
Job Description & How to Apply Below
Position: Senior Enterprise CSM - Drive Growth & Retention NYC Hybrid
Location: New York

MongoDB is seeking a Senior Customer Success Manager based in New York City for a hybrid work model. You will steward a portfolio of Enterprise (G2000) accounts, acting as a strategic advisor to maximize customer lifetime value and retention, while mentoring team members and coordinating with cross-functional resources to achieve high-stakes business goals.

You will build deep relationships with senior stakeholders, navigate complex technical environments, and drive revenue realization and

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Position Requirements
10+ Years work experience
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