Senior Project Manager

Overview

The Senior PM leads the production of multi-channel projects of large size or complexity, and is ultimately responsible for the delivery of high‑quality deliverables that power client satisfaction, meet business requirements, and balance client and agency economics. Career manages at least one person.

• PM Technical
  
  Skills:
  
  Proficient in project managing via a flexible approach; well‑versed in production needs; considered an expert in at least one channel (interactive/digital, print, or video) but understands other mediums well enough to be a strategic problem solver.
• SOWs:
  Prepares complex statements of work with quick turnaround and minimal revisions; accountable for top‑down and bottom‑up budgets to ensure scopes accurately reflect required work effort.
• Client finances:
  Accurately calculates cost‑to‑complete estimates.
• Thought process:
  Regularly demonstrates critical thinking skills.
• Technology:
  Continuously learns technology and has the ability to quickly adapt to new technologies.
• Agency process:
  Advocates and champions agency processes; defines team process, communication plan, and rules of engagement; manages team adherence.

• Creativity:
  Finds creative alternative solutions to resource and time constraints.
• Project Plans:
  Creates and manages master project plans and timelines via cross‑capability collaborative approach.
• Quality Control:
  Ensures team adherence to QC plan.
• Process improvement:
  Proactively identifies opportunities to adjust processes for efficiencies; suggests alternative solutions.
• Troubleshoot:
  Solution‑oriented; brings problems with potential solutions to the attention of management.
• Conflict resolution:
  Arbitrates team conflicts and facilitates cross‑capability solutions.
• Resource allocation:
  Leads resource allocation discussions on the project level with cross‑capability team.
• Collaboration:
  
  Keeps team informed of changes; communicates clearly and frequently; leads team communication plan; monitors and adjusts as needed.
• Project risk:
  Actively mitigates risk by identifying quality, budget, and timeline impacts.

• Finances:
  Responsible for cost management across portfolio of projects; provides accurate and realistic cost‑to‑complete estimates and forecasts.
• Conflict resolution:
  Proactively contributes to conflict resolution across channels.
• Resources:
  Leads resource planning.
• Vendors:
  Manages third‑party vendor engagement.
• Execution:
  Manages production of engagements from award to completion.
• Change process:
  Manages change request process, identifying and documenting changes in scope.
• Internal relationships and team leadership:
  Positive influence within department; develops strong and positive working relationships with other departments/stakeholders.
• Management:
  Mentors and directs the activity of one or more Associates or Senior Associates.
• Culture:
  Promotes and contributes to business unit’s culture and environment.
• On‑boarding:
  On‑boards new team members to the brand/agency process.

• Problem solving:
  Confident problem solver; willing and able to have difficult conversations.
• Relationship:
  Engages with client procurement staff; builds rapport and credibility on the basis of trust and expert counsel.
• Client process:
  Intimate understanding of client processes and priorities.
• Managing expectations:
  Ensures that appropriate client and internal stakeholder expectations are managed.
• Communication and writing:
  Leads role in ensuring timely, accurate client documentation and correspondence; presents complex data or messages in a clear, succinct, compelling manner.
• Ensures production deliverables meet client requirements.

• Professional presentation and client‑facing skills.
• Effective negotiation and conflict management…