Manager, Business

Job Details

Location:

Greenwich Village - New York, NY 10011

Position Type:
Full Time

Education Level: 2 Year Degree

Salary Range: $66,300.00 - $66,300.00 per year

• Recruiting, training, and developing associates
• Workforce planning regarding skill development and cross training
• Managing associate performance for the long term
• Building a winning culture consistent with company values

• Understanding clients wants and needs and delivering services that meet those needs
• Ensuring that we are making responsible promises to clients
• Addressing and problem‑solving client concerns in real time
• Promoting and marketing the business and additional services to clients

• Ensuring that we are keeping all of our promises to clients
• Ensuring all services exceed client expectations
• Maintaining the facility and equipment in working order
• Ensuring compliance with governing laws and regulations

• Bachelor’s degree or equivalent combination of training and experience
• Five years management experience
• A passion for service and love of dogs
• A high level of self‑awareness and willingness to change
• A demonstrated ability to work effectively as part of a team
• Excellent verbal and written communication skills
• The ability to plan at least six months in advance
• Ability to multi‑task
• High level of attention to detail
• Proficiency in Microsoft Office Suite and internet savvy