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Strategic AI Customer Success Manager

Job in New York, New York County, New York, 10261, USA
Listing for: Anthropic
Part Time position
Listed on 2026-09-09
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 265000 - 320000 USD Yearly USD 265000.00 320000.00 YEAR
Job Description & How to Apply Below
Position: Strategic AI Customer Success Manager — Flexible Hours
Location: New York

Anthropic in New York is seeking a Senior Customer Success Manager for Strategic Tech Customers. You will partner with global technology leaders to maximize Claude usage across API, Claude Code, and Cowork, guiding executives through AI-driven transformations.

You will own end-to-end account health, drive adoption, and develop ROI hypotheses while shaping product strategy with cross-functional teams. Hybrid in-office policies apply, with a focus on strategic outcomes and measurable expansion.

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