Assistant Director – Advising Operations, Community Engagement

• Deliver optimized, data-informed advising administration and efficient logistical organization for CASC initiatives
• Direct CASC's digital organization and maintain milestone tracking systems
• Establish standard processes for advisor-facing communications and student-facing communication templates
• Refine administrative advising workflows, including caseload management and advisor timelines, at a university-wide scale
• Lead advisor engagement and community-building initiatives
• Curate the professional development schedule
• Manage the logistical execution of community events
• Provide strategic administrative coordination for Provost's Office initiatives, specifically Residential College and Undergraduate Research
• Foster a connected community of practice where advisors collaborate and students can flourish

• Bachelor's Degree
• 3+ years relevant experience, or an equivalent combination of education and experience, managing academic programs, working with advising operations, collaborating with colleagues university-wide to develop projects and events, and overall office management
• Excellent interpersonal, communication, customer service, and organization skills
• Strong process-management skills
• Experience in event planning and execution
• Experience with email marketing software
• Ability to solve problems and interact with individuals at all levels
• Ability to communicate effectively with diverse stakeholders
• Strong team mentality and diplomacy skills
• Attention to detail and ability to perform multiple tasks in a fast-paced environment

Demonstrates expertise in managing academic programs and advising operations, with a strong focus on process management, event planning, and effective communication with diverse stakeholders. Proven ability to foster community engagement and collaboration among advisors and students.

• Bachelor's Degree
• 3+ Years Relevant Experience
• Event Planning and Execution
• Process Management Skills
• Email Marketing Software

• Advising Administration
• Logistical Organization
• Milestone Tracking Systems
• Administrative Workflows
• Caseload Management

• Interpersonal Skills
• Communication Skills
• Customer Service Skills
• Organization Skills
• Attention to Detail

• Academic Programs
• Advisor Engagement
• Community-Building Initiatives
• Professional Development
• Stakeholder Communication