VP of Operations

About Canopy:
Canopy’s mission is to optimize your home for health & wellness. Since launching in 2020, Canopy has expanded its suite of innovative home products that support wellness routines for the whole family. Canopy has an office in NYC with distributed team members located around the US (California, Texas, Pennsylvania, Colorado, Illinois) and Asia (Hong Kong & China)

About Canopy:
Canopy’s mission is to optimize your home for health & wellness. Since launching in 2020, Canopy has expanded its suite of innovative home products that support wellness routines for the whole family. Canopy has an office in NYC with distributed team members located around the US (California, Texas, Pennsylvania, Colorado, Illinois) and Asia (Hong Kong & China)

Canopy is seeking a VP of Operations to own the end-to-end operational engine that gets our products procured, moved, stored and delivered across every channel. This is a senior leadership role for someone who has scaled operations inside a fast-growing consumer products business, shipped into mass retail, and knows how to build systems (and a team) that keep fulfillment, inventory, planning, and logistics running smoothly as we grow.

You will report to the Company President and lead an operations team based in NYC and Hong Kong.

Canopy is leading the way in reimagining home wellness with innovative products like humidifiers, shower heads, and diffusers. We believe your home environment is key to achieving beauty and wellness goals for the whole family. Our products are designed to make your space healthier and more enjoyable, without the hassle of traditional devices. Our mission is to provide dermatologist-recommended, easy-to-use products that support glowing skin, better sleep, and a healthier home.

Our focus is on developing standout ideas, sourcing the right materials, and defining the forms they can take. We draw on everyday observations, deep research, and an anthropological approach to product development. Our goal is to build products that are forward-thinking while respecting the past, distilling ideas to their essence while preserving what appeals to human sensibilities.

The business has reached a critical scale where operations requires a seasoned owner to oversee all the moving parts in strategic & seamless way. We are selling direct-to-consumer, into B2B and wholesale accounts, into mass retail, and on Amazon, and each of those channels carries its own fulfillment, inventory, and planning demands. We manufacture internationally and move product across a bicoastal, multi-3PL network.

We need a leader who can bring all of this under one roof, connect demand planning to procurement to production to delivery, and put the right people, processes, and technology in place so operations scales beyond any single person. Ideally this is someone who has done it before inside a growing consumer products company and is excited to build the version of it that fits Canopy

• 10+ years of operations experience in consumer products, with meaningful time leading fulfillment, inventory, supply chain, and logistics functions.
• Direct experience shipping into retail, ideally mass retail (Target, Ulta, or similar), including routing guides, EDI, chargeback management, and the compliance rigor those accounts require.
• Proven ability to manage inventory & fulfillment ops via multi-node 3PL storage and fulfillment network, balancing cost, speed, and service levels across partners and coasts.
• Fluency across all sales channels: direct-to-consumer, B2B and wholesale, mass retail, and Amazon (including Retail EDI setup & oversight, FBA and Seller/Vendor Central dynamics).
• Strong command of demand planning and…