Associate, Program Delivery & Operations

Rise is a program that supports promising young people and provides them with opportunities that allow them to work together to serve others over their lifetimes. The program starts at ages 15–17 and offers benefits including secondary education opportunities, a technology package, a Rise Residential Summit, college advising, higher education scholarships, additional convenings, funding, and more.

Reporting to the Executive Director, Rise, the Associate, Program Delivery & Operations will provide operational, logistical, and administrative support across the Rise program. The role supports the delivery of Rise initiatives and services by strengthening systems and processes, providing surge Rise Fellow support, and helping plan and deliver community events.

The Associate will work closely with the Manager, Learning & Impact; the Director, Support Services and Support Services Advisors; colleagues across the Schmidt entities and The Rhodes Trust; and external consultants, contractors, and service providers. The Associate will also serve as the Rise team's day-to-day administrator for operational systems and productivity tools, helping colleagues effectively use technology to strengthen collaboration, communication, reporting, and program delivery.

This will be a full-time fixed-term position through December 2027.

Key responsibilities for this role include the following:

• Support the development, coordination, and execution of operational priorities, project plans, playbooks, and cross-functional initiatives that advance Rise's mission and goals.
• Collaborate with Rise team members to design, improve, and maintain systems, workflows, databases, dashboards, surveys, templates, and documentation that strengthen program delivery, operational effectiveness, and impact measurement.
• Implement approved process improvements, automation, technology enhancements, and AI-enabled workflows that strengthen team productivity and program delivery.
• Serve as the day-to-day administrator for Rise's systems and productivity tools, including Airtable, Asana, Alchemer, Mailchimp, Google Workspace, websites, and related technologies; maintain program data, dashboards, and reporting systems that support decision-making, organizational learning, and impact measurement.
• Coordinate Rise's operational communications, including newsletters, websites, surveys, communication calendars, the Rise Fellows Linked In Community, and shared mailboxes; respond to or route inquiries and maintain accurate operational records.
• Support administration of contracts, consultants, service providers, invoices, approvals, budgets, and financial reporting in partnership with Rise, Schmidt entities, and The Rhodes Trust Finance teams.
• Other duties as assigned.

• Support the planning and delivery of the 2027 Rise Global Convening, Regional Meetups, and other virtual and in-person events.
• Coordinate participant travel, visas, accommodations, registrations, communications, and event logistics in partnership with partners, consultants, and service providers.
• Manage registration systems, participant data, event websites, surveys, and evaluation processes that support continuous improvement.
• Provide on-site operational support, including registration, transportation, meals, meeting spaces, materials, and vendor coordination.
• Support vendor management, procurement, contracts, budget tracking, staffing schedules, run-of-show documents, and operational playbooks.

• Provide surge support to the Support Services team during peak periods by responding to Fellow inquiries, supporting higher education workflows, reviewing funding requests, and delivering timely communications.
• Perform due diligence checks and…