Engagement Programs Lead

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need ce launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.

Join our team and make a difference in patient care.

As our Engagement Program Lead, you'll own how Parachute comes together. You'll run the logistics and execution behind our employee programs including company offsite, our department and team gatherings, the moments where a remote-first company creates in-person collaboration to accelerate working relationships and shared learnings. You'll also keep our People & Culture programs running day to day, so they land on time and feel considered.

People & Culture at Parachute is a small, senior team with a growing bench behind it. One side of the function owns how we organize, how we hire and pay, and how the function runs day to day. The other side owns what happens after someone joins: engagement and organizational insight, leadership and manager capability, and the moments that bring a remote-first company together.

You sit on the Employee Experience & Development side, reporting to the VP who owns the strategy and design of these programs.

The People & Culture team is growing with expanded programming and responsibilities, which means the systems you build become how we operate — and there is room to grow with the function.

• Company offsite: Own end-to-end logistics for our annual company offsite including venue and vendor sourcing, contracts, travel and rooming, run-of-show, on-site execution, and post-event reconciliation
• Department gatherings: Support department leads planning their own offsites with sourcing, budget guidance, and a sounding board on agenda and logistics
• Spend discipline: Track spend in real time against event budgets and reconcile with Finance after every event
• Contract and vendor governance: Route vendor agreements above our signature threshold through Legal, and hold every vendor to W-9, certificate of insurance, and indemnification requirements before signature. No employee or confidential company data goes into event vendor tools.
• Duty of care: Own traveler safety, emergency protocols, and accessibility requirements for company-sponsored travel and on-site events.

• Build the toolkit: Own the intake form, planning templates, vetted vendor agreements, and budget calculator that let department leads run their own gatherings, maintained as a documented, current library you are the named steward of — structured so it can serve as context for our AI tooling, not just a shared drive folder
• Onboard planners: Bring planners into the process and collect the post-event one-pager from each gathering
• Iterate: Refine the toolkit each quarter based on what planners tell you is missing or getting in the way
• Automate the coordination: Use AI tooling to take coordination time out of the process: intake triage, vendor comparison, first-draft budget reconciliation, and post-event synthesis. The tenth department gathering should take materially less of your time than the first.

• Approvals: Run the budget approval workflow for gatherings that fit within policy, escalating only the exceptions
• Program calendar: Coordinate logistics, communications, and scheduling for company-wide People & Culture initiatives (e.g., engagement survey launches, manager program scheduling, and recognition fulfillment)
• Recognition: Own recognition and swag fulfillment end to end, including vendor management for our swag store. You'll partner closely with our Celebrations & Community lead on the recognition and celebrations calendar: program design and criteria sit with that lead and the VP, while execution, logistics, and vendor relationships sit with you.
• Scale: Build and refine processes that hold up as the company grows

• Turn ideas into events: Partner with our Inclusion & Belonging Council to translate what they want to do into a real calendar, a real budget, and bring events to life
• Remove the friction: Handle logistics, vendors, communications, and scheduling so Council members can spend their energy on…