Operations Coordinator

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well‑being - one person, one home, and one community at a time.

The Operations Coordinator is an administrative function that is responsible for supporting the property management (Operations) leadership through management and coordination of code compliance and violation remediation, centralized purchasing and revenue documentation, coordination and reporting across the Jericho Project portfolio. Specific responsibilities included.

Position
:
Operations Coordinator

Location
:
Manhattan, The Bronx

Reports To
:
Chief Housing Operations Officer

Status
:
Non-Exempt

Compensation
: $66,300.00to $70,000.00annualized

• Track tenant subsidies, renewal dates and other requirements and schedules.
• Track rent roles by building.
• Issue regular reports, effectively communicate and follow up with leadership, colleagues, legal advisors and government entities as necessary to drive results. Including the following:
  • Tenant Legal Action
  • Rental Arrears
  • Building Rent Roles
  • Holdovers
  • Lease Violations
  • Vacancy Reports and Schedules
  • Sealed Units – turnover schedules, legal documentation and communication

• Track and manage all funding and governing code compliance and violations across the portfolio. This includes but not limited to the DOB, HPD, EPA, LL and FDNY agencies.
• Track, manage and coordinate all filings and necessary inspections with colleagues, government, third parties and contractors as necessary.
• Schedule all compliance inspections like but not limited to HQS inspections as necessary.
• Coordinate with Property Managers, Superintendents, and other maintenance staff to ensure timely correction and appropriate corrective action documentation is collected.
• Actively follow up on all open violations to drive resolution and closure.
• Prepare and submit compliance documentation and cure packages as necessary.
• Monitor deadlines to prevent penalties, defaults, and escalations.
• Maintain accurate status, cure, inspection and corrective action status updates for all violations.
• Effectively communicate with colleagues on corrective action plans until resolution.
• Gather, file and provide necessary insurance claim information as needed.
• Issue regular status reports.
• As needed, perform follow-up inspections to confirm violations are resolved.

• Track and maintain all vendor service contracts, facilities purchasing and PM service calendars.
• Competitively bid for annual contracted services and products for the property management team. Ensure…