Operations Specialist

Organization Overview

The National Synchrotron Light Source II (NSLS-II) is a state‑of‑the‑art, medium‑energy (3‑billion‑electron‑volt, or GeV) electron storage ring that produces x‑rays up to 10,000 times brighter than the NSLS. The mission of the National Synchrotron Light Source II is to develop and operate a premier user facility that safely and efficiently enables high‑impact and cutting‑edge science and technology across multiple disciplines for the benefit of society.

NSLS-II supports an international user community of over 2,200 researchers from 400 universities. NSLS-II performs all these functions in an environmentally responsible and safe manner, under a rigorous conduct of operations and safety approach.

NSLS-II is seeking an Operations Specialist with broad scientific and/or technical exposure to support the implementation, coordination, and continuous improvement of operational, compliance, and risk‑informed processes. This position will serve as a liaison across scientific, technical, user‑facing, and institutional teams to help ensure research and development activities are conducted in accordance with laboratory requirements while enabling scientific collaboration and mission success.

The ideal candidate will bring strong technical communication, organizational, and analytical skills, with the ability to navigate a multidisciplinary research environment, manage competing priorities, and contribute to operational improvements through collaboration and digital workflows.

• Serve as a key operations liaison among scientists, engineers, users, operations and project personnel, program managers, and institutional subject matter experts to coordinate operational and compliance‑related processes and facilitate resolution of issues.
• Coordinate risk assessments and related due diligence activities, including gathering information, facilitating technical and stakeholder input, coordinating risk mitigation and/or acceptance, documenting outcomes, and tracking actions through completion.
• Perform administrative and record‑keeping activities necessary to support assigned operational processes, including maintaining accurate records, documentation, tracking systems, and supporting information in accordance with laboratory requirements.
• Develop, write, edit, and maintain procedures, process descriptions, work instructions, forms, templates, guidance, and other technical and administrative documentation to clearly communicate requirements and support consistent implementation.
• Develop and maintain digital workflows and automated business processes using tools such as Microsoft Forms, SharePoint, Power Automate, and related Microsoft 365 applications to improve the efficiency, consistency, and traceability of operational processes.
• Identify and implement opportunities to align, standardize, streamline, and automate administrative and compliance‑related operational processes through stakeholder engagement, process evaluation, and appropriate use of technology.
• Coordinate the design and development of reports and dashboards with developers and other stakeholders to support performance monitoring, trend analysis, reporting, and decision‑making.
• Support the implementation of new or evolving institutional requirements by evaluating impacts to existing operations and coordinating the development or modification of processes, documentation, tools, and administrative controls.
• Support and participate in assessments, operational reviews, corrective actions, and continuous improvement activities, including preparation of supporting documentation, coordination with stakeholders, identification of improvement opportunities, and follow‑up on…