Key Client Account Manager

The Role (Read This Carefully)

This role exists because great performance marketing fails without clear communication, structure, and accountability.

You will own the client relationship and internal coordination, ensuring nothing slips, nothing gets miscommunicated, and nothing is reactive.

You are not here to “check in.”

You are here to run accounts operationally.

Client Ownership

• Act as the primary point of contact for assigned US-based clients
• Lead client communication via Slack, email, and scheduled calls
• Translate strategy into clear updates clients actually understand
• Set expectations clearly and proactively — no surprises

Project & Workflow Management

• Own project management inside Click Up
• Create, manage, and enforce timelines, tasks, and priorities
• Coordinate between performance marketers, strategists, and leadership
• Ensure deliverables are on time, correct, and aligned with strategy

Internal Operations

• Keep accounts running cleanly and predictably
• Maintain documentation, notes, and assets in Google Drive
• Ensure Slack communication is structured, actionable, and professional
• Flag risks, blockers, or scope issues before they become problems

Performance Context (Not Execution)

• Understand the fundamentals of performance marketing
• Speak intelligently about:
• Paid media performance (high level)

You will not run ads, but you must understand what’s happening well enough to manage clients confidently

CRM & Process

Work inside Hub Spot to:

• Understand lead flow and sales feedback
• Support reporting and client conversations
• Ensure marketing and sales alignment stays tight

• You have near-native or native-level English (written and spoken)
• You have experience working directly with US-based clients
• You are calm, organized, and extremely clear in communication
• You think in systems, timelines, and priorities
• You take ownership naturally and don’t wait to be told what to do
• You’ve worked in fast-moving, high-expectation environments
• You enjoy being the person who keeps everything running smoothly

• Your English is conversational but not professional-level
• You struggle to lead calls or push back when needed
• You need constant direction or reassurance
• You dislike process, documentation, or structure
• You want to “ease into” responsibility
• You are primarily looking for a creative or execution role

• Experience working with US-based clients
• Strong project management background
• Hands-on experience with:
• Click Up
• Slack
• Google Drive
• Hub Spot
• Ability to manage multiple accounts simultaneously
• Foundational understanding of performance marketing strongly preferred
• Paid media
• Pipeline and revenue concepts
• 100% Remote
• Flexible schedule — outcomes matter, not hours
• Unlimited PTO
• Work directly with a high-performing, senior team

We expect a high volume of applications.

We will only review candidates who follow these instructions.

To apply:

Send an introductory email to chris@catalystconsulting.services

Attach your resume

Your experience working with US-based clients

Your project management background

Why you believe you’d excel in a high-ownership account management role

Applications that do not follow this process will not be reviewed.