Manager,Business Operations Job New York New York USA,Business

Location: New York

Execute organizational priorities, governance processes, and operational rhythms with the Director, Business Operations and GBM Leadership
Prepare leadership meeting materials, briefing documents, reports, dashboards, and action trackers
Analyze operational performance metrics and develop dashboards and data visualizations
Coordinate agendas, meeting logistics, follow-up actions, and decision tracking for leadership forums and operational reviews
Support annual planning, objective setting, budget, and year-end reporting activities
Maintain accurate documentation across GBM platforms
Lead contractor, intern, and onboarding activities, providing mentorship and guidance
Collaborate with Finance, Procurement, People Experience, and Administrative Partners
Draft, edit, and coordinate executive communications across email, SharePoint, Teams, Viva Engage, OnMessage, and external posts
Review communication metrics and develop optimization strategies
Advance alignment and best-practice sharing across functions
Execute GBM Quarterly Connects, leadership town halls, global forums, recognition programs, and colleague engagement activities
Develop communication materials, presentations, surveys, feedback mechanisms, and digital content
Support planning and execution of global leadership site visits, offsites, town halls, and strategic meetings
Coordinate agendas, briefing materials, logistics, travel information, presentations, participant lists, and communications
Manage post-event communications, resource publication, survey collection, and event follow-up
Maintain and improve SharePoint sites, Teams channels, communication repositories, and collaboration tools
Leverage Microsoft 365 tools and AI-enabled technologies, including Microsoft Copilot
Develop templates, playbooks, standard work, and knowledge-sharing resources
Identify opportunities to simplify processes, improve efficiency, and enhance organizational effectiveness

Requirements

Bachelor's degree with at least 4 years of experience; OR master's degree with at least 2 years of experience; OR PhD with 0+ years of experience; OR associate's degree with 8 years of experience; OR high school diploma (or equivalent) and 10 years of relevant experience
Strategic thinking, writing, editing, storytelling skills, and editorial judgment
Experience developing executive presentations, communications, dashboards, reports, and engagement materials
Experience leading successful internal communications or colleague engagement initiatives and programs
High attention to detail, strong organizational skills, and sound judgment under pressure
Track record working with and influencing individuals and multidisciplinary teams in a complex, fluid, and matrix environment
Excellent networking and relationship-building skills
Ability to work to tight deadlines and manage multiple projects simultaneously
Proactive self-starter able to work independently
Strong proficiency in Microsoft Office applications including PowerPoint, Excel, Word, Outlook, Teams, and Share Point
Ability to handle confidential information with discretion
Ability to work independently and collaboratively across global, cross-functional teams
Proven ability to influence without authority and build strong partnerships across organizational boundaries
Demonstrated project management and continuous improvement experience
Experience coordinating large-scale meetings, town halls, leadership forums, site visits, or colleague engagement initiatives
May be based at a Pfizer site location; flexibility to support a global organization across multiple time zones
Occasional travel may be required
Will consider colleagues in ET or CT zone only
Candidates must be authorized to be employed in the U.S. by any employer
Permanent work…

Manager, Business Operations