Senior Product Manager, ZGRI

The Guarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That’s why we’re leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default.

With $7B+ in lease value protected, we work with 9 of the country’s top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000’s fastest-growing companies, one of Forbes’ Best Startup Employers, and one of Deloitte’s Technology Fast 500.

The Guarantors is looking for a Senior Product Manager to help scale Zero Gap Renters Insurance , a compliance product built for property management companies seeking confidence that every unit across a property has required liability coverage.

This product is crossing the threshold from the 0-to-1 phase. We have early signals on customer needs, a clearer path toward product-market fit, and a large opportunity to build a product that can scale profitably. The next chapter is about turning customer learnings into a repeatable, reliable, and commercially successful product that can support 100%+ year-over-year top-line growth.

As the product lead for Zero Gap Renters Insurance, you will own meaningful product surfaces and workflows that exist across our customers, operations, and carrier partners. You will collaborate with design, engineering, insurance product, compliance, operations, customer success, and go-to-market teams to improve the product experience, strengthen compliance outcomes, and enable scalable growth.

This role is for you if you want:

• Product ownership and growth: Take ownership of an established product with significant opportunity to expand its capabilities, scale its impact, and shape its long-term product strategy.
• Product complexity: Solving the operational complexity of this product and the disparate data sources we work with is crucial to the role.
• Meaningful impact: What you build will likely have a direct and visible impact on our revenue and growth trajectory over the coming years.

What You’ll Own

• Full product roadmap for ZGRI: renter's compliance verification flow, insurance product enrollment, and consolidated operator dashboard (HO4 + TLL).
• Operational process discovery and automation planning in close partnership with the operations team.
• Carrier engagement: working with external renter's insurance carriers to streamline and automate processes where applicable.
• GTM partnership: collaborating with ZGRI's GTM lead on ICP definition, commercial positioning, and the scaling strategy.
• Metrics co-ownership: defining and tracking success criteria across compliance rates, TLL enrollment velocity, operator adoption, and revenue growth.
• Cross-functional stakeholder management spanning operations, sales, engineering, finance, and external carrier partners.

• 6+ years in product management, with demonstrated 0-to-1 experience building new products or product lines from an early stage.
• Proven ability to translate complex operational processes into product requirements, including direct experience conducting process discovery with operations or compliance teams.
• Strong cross-functional stakeholder management, with a track record of aligning sales, operations, and engineering around shared outcomes.
• Commercial fluency: ability to engage and partner with a GTM counterpart to define ICP, positioning, and revenue strategy.
• Excellent written and verbal…