Business Program Manager - Assistant Vice President

Position Responsibilities

The U.S Banks Program Management Office (PMO) manages cross-divisional, cross-product, and firm-wide initiatives on behalf of the U.S. Banks, partnering with senior management. The role is multi-faceted, offering the opportunity to lead, take ownership for, and contribute to, the success of programs through the entire life cycle. The successful candidate will work closely with the Bank’s business units as well as other stakeholders that support the U.S. Banks.

The role requires the candidate to have an understanding of and take a leadership role in program management; workplan definition; identification and remediation of key risks, issues and dependencies; and best practices. The candidate must also be able to analyze and articulate feedback on the impact of business and functional/support group decisions.

• Work with business partners, functional/support group partners and stakeholders to create initial program/resource plans and governance for identified initiatives
• Work with business partners, functional/support group partners and stakeholders on creation of key milestones and timelines to support the buildout of workplans
• Track project progress, including issues and risks, schedules, and performance against established program milestones; reporting the status to management stakeholders on a regular basis
• Track and report status on multiple cross-divisional programs, functions and work streams
• Raise issues, risks and concerns timely and appropriately to stakeholders
• Document and track change control activities and tasks for multiple programs
• Host governance forums including Senior Executive governance forum, drive discussions and decisions, and assist in action item tracking, project plans, milestones, and meeting documentation

• Develop an effective network of relationships across the Banks
• Influence and collaborate effectively with resources not in the same reporting line to achieve common goals
• Operate as a leader in cross functional forums and drive consensus on program, business, and functional issues

5+ years, business analysis, project management, and program experience A creative and flexible approach to problem solving Strong sense of ownership and accountability for work Self-motivated and able to work independently and as a contributing team member with minimal supervision leading multiple programs simultaneously and manage workload with shifting priorities Keen attention to detail Process driven and able to standardize work for scalability Strong communication and influencing skills Exceptional written and verbal presentation skills Capable of setting direction and motivating team members outside the direct reporting line Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution Proactively identify and manage risks Adaptability to fast changing demands and environments Strong time management skills Bachelor’s Degree Fluency with all MS Office tools, including Power Point, Teams, Excel, SharePoint, and industry project/program management systems

Experience with Asana for program/project Management Experience utilizing Artificial Intelligence (AI) within program/project Management Experience in the Wealth Management industry Consulting experience for financial services industry clients Strong interpersonal skills are needed to gain cooperation from various stakeholders

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