Team Operations Lead - Interior Design

Client Overview:

Our client is a dynamic organization focused on delivering creative solutions for clients. The company values innovation and collaboration. They are looking to add a Team Operations Lead - Interior Design to their team. Employees enjoy a supportive environment with opportunities for professional growth.

$100k - $115k

The Team Operations Lead - Interior Design, on a hybrid basis (2 days onsite, 3 days remote), will contribute to planning, designing, and furnishing interior spaces. They will support the team in creating practical, aesthetic environments that meet client needs. Interior design experience is a plus.

• Identify and address process gaps, inconsistencies, and operational risks that could impact project success.
• Provide leadership, guidance, and day-to-day support to Project Administration team members.
• Monitor workloads, deadlines, work quality, and adherence to established processes and procedures.
• Support team development through onboarding, training, coaching, and identification of knowledge gaps.
• Serve as a primary resource for system training, updates, troubleshooting, and process-related questions.
• Partner with leadership to review team performance, workloads, operational challenges, and escalation items.
• Escalate recurring issues, performance concerns, and critical project risks as appropriate.
• Conduct regular team meetings to review priorities, task completion, timelines, vendor follow-ups, and project status.
• Review team deliverables for accuracy, consistency, compliance, and alignment with project requirements.
• Collaborate with cross-functional stakeholders to track key milestones, timelines, and project deliverables.
• Review project reporting to ensure data accuracy, completeness, and timely updates.
• Identify, communicate, and help mitigate project risks, schedule delays, and other operational concerns.
• Manage approval workflows and support decision-making related to project and operational activities.
• Investigate, resolve, and approve cost discrepancies, change orders, vendor issues, and other project-related exceptions.

• 5 - 7+ years of experience in operations, project administration, or related business functions, including team leadership.
• Strong communication, problem-solving, organizational, and analytical skills.
• Knowledge of pricing, profitability, budgeting, and financial analysis.
• Ability to manage multiple priorities in a fast-paced environment.
• Must have some type of lead or mentor background.
• Proficient in Microsoft Office and business systems, and quick to learn new technologies.
• Experience with CAP 20/20 is mandatory.
• Experience in training, coaching, and developing team members.
• Interest in leveraging technology and AI to improve processes.
• Self-motivated, dependable, adaptable, and team-oriented with a strong work ethic.

• Prior exposure to interior design projects.
• Experience with AI tools is a strong plus.
• Familiarity with sustainable and environmentally friendly materials.
• Experience coordinating with multidisciplinary teams.
• Knowledge of health and safety codes.
• Interior design experience is a plus.

• Bachelor's degree is preferred.
• Relevant certifications or vocational training in design or related fields.

• Client-provided benefits available, upon eligibility.