Product Manager, Merchant Insights AI Transformation--Vice President

Bring your expertise in product strategy, development, and delivery to one of the world’s most innovative financial organizations. Join us as we shape the future of merchant payments, turning frontier AI and data-driven insights into meaningful outcomes for clients across the globe.

As a Senior Product Manager on the Merchant Insights AI Transformation team, you will own critical components of the vision and roadmap, helping drive a product portfolio that integrates shareable agentic and AI-enabled components at enterprise scale.

• You will operate as a hands‑on leader and partner closely with stakeholders across business, data science, and engineering to unlock value by leveraging AI to transform Merchant Services as well as
  - Ruthlessly prioritize and deliver capabilities with measurable impact;
  Manage alignment of core analytics across the product portfolio;
  Work with stakeholders to create clear roadmaps and manage expectations;
  Work with leadership and partners to understand and track value to drive efficiency and ROI
• With Data Science and Product leads, help define prioritization across a diverse portfolio of products and stakeholders.
• Drive cross-team delivery commitments, dependency tracking, and risk/issue resolution to meet deadlines and quality targets.
• Manage a portfolio of initiatives across multiple products, balancing competing interests, and business‑line needs.
• Manage and mentor a team of product Associates for career growth and delivery.
• Analyze, track, and evaluate product metrics—balancing time, cost, and quality targets across the full product development life cycle
• Collaborate with engineering to define requirements, epics, and user stories that bring products to life.
• Build strong stakeholder relationships that foster alignment and clarity around analytics strategies and product roadmaps.
• Partner across the organization to uncover opportunities where data and AI can elevate the payments experience for our clients.

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Experience with Jira, Figma, Copilot or similar tools; mastery of Powerpoint (for now) and Excel.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong understanding of analytics methodologies and technologies
• Experience with Risk & Controls processes
• Passion for data-driven innovation and problem-solving
• Exceptional communication and collaboration skills to drive team success and stakeholder engagement
• Able to balance ownership mindset with collaborative approach to ideation and delivery

• Experience with AI-enabled products and AI evaluation/validation methods
• Prior experience working within a highly matrixed, complex organization
• Experience with analytics and business intelligence tools such as Tableau, Power BI, or similar
• Experience in the financial services/payments industry, with an understanding of its unique challenges and opportunities