Strategic CS Leader - Value, Adoption
Listed on 2026-09-25
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Business
Customer Success Management
Location: New York
Kong is seeking a Staff/Senior Customer Success Manager to set the standard in our CS organization. You will master post-sales processes, drive adoption, expansion, and risk mitigation with an executive mindset.
You will map organizations, leverage partners, and use data tools like Tableau, SFDC, Clari, and Hex to monitor health, forecast renewals, and lead impactful QBRs that clearly articulate Kong’s value.
We are seeking a motivated Strategic CS Leader
- Value, Adoption & Renewals to join Kong in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic CS Leader
- Value, Adoption & Renewals role in the description above.
We appreciate your interest in this position.
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