Operations Coordinator

Type: 32 hours per week, hourly non-exempt

Compensation: $31-$35 per hour ($51,584-$58,240 annualized) with generous benefits package

Reports to: Finance Director

Location: New York City (Hybrid - minimum 2 days/week in our NYC office)

As our Operations Coordinator , you are the engine that keeps our organization running smoothly by providing critical, day-to-day support across our HR, Operations, and Finance departments. Managing these internal systems across both our 501(c)(4) and its sister 501(c)(3) protects our team from behind-the-scenes roadblocks and minimizes compliance risks. Your work directly enables our organizers and leadership to focus on long-term strategy and winning critical campaigns for racial and economic justice.

If you are energized by creating order out of complexity and want to use your operational strengths to build a more just New York, we want you on our team and in our community.

In this vital role, you will build capacity across our HR, Operations, and Finance functions by serving as the operational anchor that handles day-to-day administrative life cycles. By stepping in to own these essential tasks, you will directly clear the runway for the Finance Director and Leadership to focus on long-term organizational strategy work. Your impact will center around three key areas:

• Growing & Optimizing Our Systems (Operations): You will learn our platforms inside and out, finding creative ways to optimize and improve our day-to-day tools. This is a space where you can stretch your problem-solving skills, turning complex administrative tasks into streamlined, user-friendly workflows that make daily life easier for all JFREJ staff.
• Sustaining the Movement (Finance & Compliance): You will protect the organization and reduce operational risk by streamlining financial tracking (like check processing), handling contractor communications, and serving as the primary administrative point of contact for our fiscally sponsored grassroots projects.
• Empowering our Team’s Success (HR): You will directly fuel our team's day-to-day success both inside and outside our physical office. This means running accurate payrolls, managing the full employee lifecycle (from onboarding logistics to offboarding), tracking timesheets and expense reports, and confidently navigating daily communications with our PEO so our staff feels fully supported.

JFREJ is deeply committed to economic and racial justice, which extends to how we hire. We recognize that traditional credentials-like university degrees or formal corporate titles-are historically gated by systemic bias.

We care about what you can do and your readiness to learn, not where you learned it. If you have gained your administrative and organizational skills through grassroots volunteering, mutual aid, family care, or non-traditional work histories, your real-world experience is highly valued here.

Your real-world capabilities and problem-solving mindset matter more than a specific number of years on a resume. To be successful in this role, you'll need to have:

Day-to-Day Operations & Systems Management:

• Successful experience having served as the primary point of contact for external service providers (such as PEOs, office host facilities, or tech support teams), which included tracking contract renewal timelines, troubleshooting day-to-day service issues, and notifying affected parties of deadlines as needed.
• Successful experience building and streamlining operational, administrative, and tracking systems.
• Expertise in using, learning, and adapting to productivity suite and collaboration software tools.
• Proficiency in relational…