Senior Manager Business Operations

New York, NY

The human brain is the most complex object in the universe, yet society had accepted one‑size‑fits‑all approaches to cognition. The “solutions” (think coffee, energy drinks, and even a friend’s rx) were mediocre at best and frankly, made no sense to us. So, we created Thesis, the world’s first customized nootropics company. If you’ve never heard that word before, it’s just a fancy way of saying brain supplements.

In five years, most will be taking nootropics on the daily and chances are, they’ll be ours.

With an exceptional efficacy rate, the world has taken notice — we’ve raised over $14M in venture capital, garnered interest from leading neuroscientists and athletes, and established ourselves as the industry’s leading brand. Now, we’re looking for incredible people to help us share the gift of enhanced cognitive function with the world. If you’re looking to be a part of a movement — one that involves both immense self‑growth and an ambitious mission to pioneer an industry — we’d love to have you on the team.

As Senior Manager, Growth & Business Operations, you’ll help shape the next stage of growth for Thesis and bring better cognitive performance to more people. Working directly with the General Manager, you’ll turn strategic priorities into new channels, programs, and customer experiences that expand how people discover and engage with the brand.

You’ll own high‑priority initiatives across growth, marketing, product, and analytics – from identifying opportunities and developing a strategy to getting them into market and scaling what works. Your ability to think strategically, execute hands‑on, and bring teams and partners together will be essential to moving the business forward.

This is a hands‑on individual contributor role with meaningful independence and broad exposure to running and growing a consumer business. You’ll work alongside experienced startup leaders, apply strong commercial judgment, and use AI throughout your work to accelerate execution. We’re looking for someone who is excited to build, thrives on unfamiliar challenges, and takes accountability for delivering results.

• Find the most promising opportunities. Combine customer insights, competitive research, performance data, and commercial judgment to assess potential impact, economics, effort, and risk.
• Own growth initiatives end to end. Turn ambiguous opportunities into clear plans, define success, and drive execution. Stay accountable after launch: track revenue, profitability, and customer metrics, decide what to scale, fix, or kill, and hand proven programs off to ongoing operations.
• Build and launch new channels and programs. Develop new approaches across acquisition, retention, and customer experience, from concept through launch and scale.
• Get into the work and keep it moving. Build analyses, write briefs, scope tests, and manage vendors. Work closely with Growth, Creative, Product Development & Strategy and Operations, and other partners to coordinate decisions, clear blockers, and shorten time to market.
• Make AI part of how you build and grow. Use AI to research opportunities, analyze performance, prototype ideas, and execute. Put new applications into practice and critically evaluate outputs for accuracy, quality, and business value.
• 5+ years of experience in growth, business operations, strategy, consulting, or a related field, with a track record of independently leading cross‑functional initiatives from opportunity through execution to measurable results.
• A builder’s mindset and strong bias toward action: you take initiative, learn unfamiliar areas quickly, and hold yourself to high standards for execution…