Manager Innovation Administration &Analytics

Description

Job Title:

Manager Innovation Administration & Analytics
Department:
Office of Innovation
MTA Agency: LIRR
Primary Location(s):
Queens
Salary Range: $93,986-$117,482.
Position Classification:
Non-Safety Sensitive
Union Affiliation:
Non-Union
Closing Date:
Open Until Filled

About your agency:
Chartered in 1834, the Long Island Rail Road (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island.

This position provides centralized support for the Long Island Rail Road's Office of Innovation (OOI) by driving project coordination and data analytics across departmental initiatives. The role emphasizes project support through the development and maintenance of program-level and project-level reports, dashboards, and performance analytics to enable data-driven decision-making. Key responsibilities include managing project documentation, tracking milestones, analyzing Key Performance Indicators (KPIs), and preparing actionable insights for leadership.

The position also supports strategic initiatives by leveraging data to identify trends, optimize workflows, and improve project outcomes. In addition, this role will handle essential administrative functions such as budget monitoring, audit reviews, and HR coordination, ensuring compliance and operational efficiency.

This position drives centralized coordination and execution of projects within the Long Island Rail Road's Office of Innovation (OOI). The role focuses on project management and data analytics, including developing and maintaining program-level and project-level reports, dashboards, and performance metrics to enable informed decision-making. Responsibilities include managing project documentation, tracking milestones, analyzing KPIs, and delivering actionable insights to leadership. The position also leverages data to identify trends, optimize workflows, and improve project outcomes.

In addition, the role includes administrative responsibilities such as budget oversight, audit reviews, and HR coordination to ensure compliance and operational efficiency.

• Responsibilities may include, but are not limited to:
• Plan, organize and monitor departmental projects, Track Milestones, deliverables, and timelines, Ensure alignment with organizational goals
• Manage the development and implementation of office and program related systems and processes.
  
  Coordinate and manage the centralized administrative requirements set forth by LIRR, MTA, FTA, and others.
  
  Prepare and support OOI with required human resource needs.
• Develop and maintain dashboards, report, and KPI’s, analyze project performance metrics and trends, Provide actionable insights for leadership decision-making.
• Update policies and procedures for related coordination activities; review and coordinate procedures and training on the administrative elements of the railroad as associated with department goals and related administration; and conduct internal reviews, closeouts, and audit assessments.
• Identify inefficiencies using data analytics. Recommend and implement process improvements. Support innovation initiatives through data driven strategies.
• Prepare reports, presentations, research and studies, associated with projects goals.
• Manage project and departmental budgets.
• Prepare financial reports and assist with audits.
• Ensure compliance with fiscal policies.
• Maintain processes between project staff, consultants, contractors, and internal railroad departments that reflect the current LIRR procedures, practices, and…