Manager, Business Operations - WSJ Leadership Institute

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, Market Watch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award‑winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at ta Please put "Reasonable Accommodation" in the subject line.

NYC - 1211 Ave of the Americas

Full time

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The Wall Street Journal Leadership Institute is designed to help business leaders master a world of accelerating change. To succeed, they need not only good information-which The Wall Street Journal and Dow Jones have traditionally provided them-but also a means for continuously honing their abilities to manage their people through a daunting array of challenges-whether from disruptive new technologies, an evolving geopolitical landscape, a changing energy paradigm, rising stakeholder demands, or shifting workplace norms.

The WSJ Leadership Institute consists of executive peer communities, a variety of content, benefits and in‑person and virtual experiences, and unique access to data only available within Dow Jones.

We are seeking an experienced Business Operations Manager to sit at the intersection of data analytics, cross‑functional execution, and corporate strategy. In this role, you will build the operational cadence, reporting frameworks, and metric visibility that drive our business forward. You will own cross‑functional KPI tracking, lead critical strategic initiatives, evaluate and manage key business partnerships, and support high‑impact ad‑hoc projects-including evaluating acquisitions, new business lines or market expansion.

This role requires a unique balance of analytical depth, structured problem‑solving, and hands‑on execution. It reports to WSJLI's Senior Director of Business Operations.

• Operational Performance & Reporting: Establish, standardize, and manage division‑wide dashboarding. Track operational KPIs to identify trends and performance gaps.
• Cadence & Governance: Facilitate weekly, monthly, and quarterly business cadence meetings, ensuring alignment on KPIs and tracking risks to key milestones.
• Strategic Project Management and Execution: End‑to‑end execution of cross‑functional strategic projects that increase efficiency, reduce operational friction, or drive top‑line growth.
  
  Define project goals, set milestones, and drive accountability across teams (Membership Sales, Finance, Marketing, Sponsorship).
• M&A & Deal Support: Help program‑manage operational due diligence, cross‑departmental task forces, and post‑acquisition integration…