Corporate Traveler - Corporate Land Program Manager NY

Corporate Traveler
- Corporate Land Program Manager
- New York, NY

Job no: 532374

Brand: Corporate Traveler (US)

Work type: Full time

Location: New York

Categories: Procurement

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family.

For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

• Serve as the SME hotel and car rate negotiation expert, advising when to negotiate client-specific rates versus leveraging existing preferred programs
• Analyze industry benchmarking and internal performance data to develop effective hotel and car program strategies
• Build and maintain negotiation frameworks that balance customer value with commercial return
• Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers
• Build and maintain hotel-level supplier relationships with key partners
• Negotiate directly with hotel partners to secure competitive programs
• Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts

• Train sales, account management, and travel consultant teams on negotiation strategy and program positioning
• Support marketing teams with content that communicates program value and strategy
• Clearly communicate negotiation recommendations and rationale to internal stakeholders

• Design and implement processes connecting rate negotiation, rate loading, and commission collection
• Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented
• Identify process or data gaps that create revenue leakage or missed commission opportunities
• Improve program governance, tracking, and compliance across the negotiation lifecycle
• Leverage AI tools to improve efficiency and enhance negotiation strategies
• Incorporate new data sources into commercial decision-making
• Utilize AI-driven market trend analysis and predictive insights to inform future program strategy

Measure and communicate customer savings, margin improvement, and commission capture

Develop reporting on negotiation pipeline, program performance, and return on investment

Present recommendations, strategies, and results to senior stakeholders in a concise and actionable manner

Other duties and tasks as assigned

Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

• Experience and/or knowledge of corporate transient travel
• Experience using CVENT Lanyon for transient hotel sourcing and negotiations
• Experience negotiating hotel and/or car commercial programs strongly preferred
• Proven ability to build and maintain hotel-level supplier relationships
• Strong analytical skills…