Intraday Workforce Management Analyst — Customer Care
Listed on 2026-10-07
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Business
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Customer Service/HelpDesk
Judi Health is seeking a Customer Care Workforce Management Analyst to drive real-time staffing for our enrollment and care teams. You will partner with Call Center leadership to maintain service levels, monitor queues, and ensure schedule adherence across sites in New York, Denver, and Charlotte.
The role requires 5+ years in call centers and workforce management, with expertise in WFM tools and data visualization. A hybrid work model and competitive salary are offered.
The Intraday Workforce Management Analyst — Customer Care role at Triwill Group is now open for applications in New York, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Intraday Workforce Management Analyst — Customer Care role in the description above.
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